When you register, we email you an activation link (valid 24 hours). Clicking it activates your account, and only then can you log in. If the email does not arrive, check your spam folder or request a new link from the login page. This confirms every account belongs to a real mailbox, which protects deliverability for everyone.

Verification confirms the identity of the business behind an account. Browsing your account and preparing orders works without it, but a number is only assigned to an account whose verification is complete.

Numbers are provisioned through supported SMS providers and synced into your workspace. You see the provider, country, type and monthly cost of every number before it is assigned.

Your account has a wallet. You fund it, and number rentals and sent messages are debited from it, line by line, in the ledger. Refunds are reviewed and, once processed, credited back to the same wallet.

Yes. Approved accounts can create scoped API keys from their account area. Keys can read message history and account information; rotate or revoke them at any time.

Legitimate business communication: support conversations, notifications, reminders and similar two-way messaging for your own business and customers. Bulk unsolicited messaging and any use listed in our Acceptable Use Policy is prohibited.

Message history is retained for 90 days by default, as described in the Privacy Policy.