Acceptable Use Policy

Last updated: November 2026.

Permitted use

Toolvo numbers and messaging are for the legitimate communication of your own business: customer support, service notifications, appointment and delivery updates, and similar two-way conversations with your own customers and users.

Prohibited use

• Unsolicited bulk messaging, spam, or messaging purchased contact lists.
• Using numbers to register, verify or operate accounts on third-party services in another party's name, or renting or reselling number access for one-time codes.
• Fraud, phishing, impersonation, harassment, or any unlawful activity.
• Sending content that infringes another party's rights, or malware and deceptive links.
• Attempting to bypass account review, verification, rate limits or billing.
• Sharing your account or API keys with unapproved third parties.

Enforcement

Violations can lead to message blocking, number removal, account suspension or closure, and referral to the provisioning provider or authorities where required. We may review message and account activity where abuse is reported or detected.

Reporting abuse

If you received a message from a Toolvo number that violates this policy, forward the details to support@toolvo.site and we will investigate.